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Remote VA Call Center Supervisor
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-01-27
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
Golden Key Group
Remote/Work from Home
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
A service-oriented organization is seeking a Call Center Supervisor who will oversee operations, staff performance, and service quality for VA call center agents. Responsibilities include managing compliance with VA standards, monitoring performance metrics, and ensuring continuous operational readiness across all shifts. Ideal candidates have 3-5 years of leadership experience in call centers and excellent problem-solving skills. A preferred Bachelor's degree will enhance your application for this pivotal role in veteran services.
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