Part-Time Customer Support Representative
San Diego, San Diego County, California, 92189, USA
Listed on 2026-01-27
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Part-Time Customer Support Representative
Job Title:
Part-Time Customer Support Representative
Company: Erico Technologies LLC
Location: Remote ( United States Only )
Salary: $20 - $25 per hour (based on experience)
Erico Technologies LLC is looking for an enthusiastic Part-Time Customer Support Representative to join our growing team. As a remote position, this role offers flexibility and the opportunity to work from anywhere, making it perfect for individuals who are looking for part-time work with a great work-life balance.
In this role, you will provide exceptional service to our customers by addressing inquiries, resolving issues, and ensuring satisfaction. If you are passionate about helping others, have excellent communication skills, and thrive in a remote setting, we want to hear from you!
What We Offer:Flexible, part-time hours — perfect for students, parents, or those seeking a side hustle
Work from anywhere — fully remote position
Opportunity for growth — potential to move into full-time or leadership roles
Comprehensive training — we provide the resources you need to succeed
Supportive team — work in a collaborative, inclusive environment
Key Responsibilities:Respond to customer inquiries via phone, email, or live chat
Troubleshoot product or service-related issues and provide solutions
Maintain a positive and professional relationship with customers
Document and track customer interactions in our CRM system
Work closely with other teams to ensure customer satisfaction and resolve complex issues
Meet performance targets, including response time and customer satisfaction metrics
Qualifications:Minimum of 6 months customer support experience (remote experience a plus)
Strong verbal and written communication skills
Problem-solving abilities and attention to detail
Ability to manage multiple tasks and prioritize effectively
Comfortable with technology and using CRM software (e.g., Zendesk, Freshdesk)
Friendly, professional, and empathetic attitude when interacting with customers
A reliable internet connection and a quiet workspace
Why Work with Us?At Erico Technologies LLC
, we pride ourselves on delivering top-notch customer support to our clients. We believe in providing our employees with the tools, flexibility, and support to succeed. If you're looking for a fulfilling, part-time job that offers growth opportunities and the chance to make a real impact, this is the place for you!
To apply, simply submit your resume and a brief cover letter outlining your experience and why youd be a great fit for the role. We look forward to connecting with you!
Apply Now to start your journey with Erico Technologies LLC
!
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