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Global CS Delivery Excellence Manager - Remote-Eligible

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Airbnb
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 140000 - 175000 USD Yearly USD 140000.00 175000.00 YEAR
Job Description & How to Apply Below
A leading tech company is seeking a CS Delivery Excellence Manager to optimize global delivery initiatives. This role involves shaping customer support strategies, driving performance management, and collaborating with diverse teams. Ideal candidates should have over 10 years of experience in customer service operations and possess a BA/BS degree. The position is remote eligible, allowing flexibility while maintaining high standards of service.

Salary range is $140,000—$175,000 USD, plus benefits.
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