Customer Advocate

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Advocate to work at a well-known Insurance Company in Albuquerque, NM. With us, it’s all about finding the job that’s just right.

$17.80 per hour

• Enjoy a stable work environment with a clear career path and opportunities for growth after the initial training period.
• Benefit from a structured training program lasting 8 weeks to equip you with the necessary skills.
• Work in a supportive team atmosphere where your contributions are valued and recognized.
• Gain the flexibility to work from home after meeting production and quality standards.

• Researching and responding to telephone and written inquiries in a prompt, accurate, and objective manner, reporting to the Customer Service Manager.
• Evaluating customer situations, making informed decisions, and responding quickly to questions.
• Performing data entry and utilizing basic computer skills to navigate systems effectively.

• Have a High School Diploma or GED and at least 1 year of customer service experience in a healthcare or health insurance environment (must have).
• Possess strong interpersonal, analytical, organizational, and independent decision‑making skills.
• Demonstrate clear and concise verbal and written communication skills.

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Advocate today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.

Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.