Member Engagement Service and Sales Advisor - Fully Remote in Texas

Overview

Employer Industry: Customer Service and Marketing for the Firearms Industry

• Starting salary of $21.00/hour with additional shift premiums and commission eligibility
• 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
• 100% remote work from your home office, eliminating commute time and traffic
• Robust insurance coverage options, including Medical, Dental, Vision, HSA, FSA, Life, STD, and LTD
• Opportunity to work in a mission-driven environment recognized as one of America s Most Loved Workplaces

• Engage with customers, members, and prospects through inbound and outbound calls and digital channels
• Provide knowledgeable and respectful responses without relying on scripts
• Utilize a "find needs, fill needs" approach to offer solutions and sell memberships and products
• Address customer concerns with empathy, ensuring exceptional service and member retention
• Collaborate with team members for continuous learning and growth while maintaining alignment with company values

• High School diploma or equivalent required;
  Associate’s degree or higher preferred
• Prior work experience in a customer service or sales role is required
• Must pass and maintain Producer Property and Casualty License; paid training is provided
• Excellent interpersonal skills with strong written and verbal communication abilities
• Computer fluency and knowledge of software applications and advanced internet functions

• Experience in addressing customer concerns via phone, digital chat, social media, and SMS/text
• Knowledge of self-defense and familiarity with firearms is preferred but not necessary

#Customer Service #Remote Work #Sales Career #Insurance Benefits #Career Growth

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.