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Customer Service Rep HelpDesk/Support

Remote Call Centre Specialist – Billing & Tech Support

Remote / Online - Candidates ideally in
Johannesburg, 2000, South Africa
Listing for: New Generation Group
Remote/Work from Home position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A prominent telecommunications support company in Johannesburg is seeking an experienced customer support representative. The ideal candidate will handle onsite support, including SIM swaps and activations, ensuring customer satisfaction through effective communication and compliance with quality standards. You must have a matric certificate, 2+ years in face-to-face customer support, and experience in the telecommunications sector. This role requires clear communication in English and is customer-centric, so resilience is crucial.

Advanced computer skills are needed, along with a valid driver’s license.
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