Customer Service Rep – Healthcare; Remote

Overview

Employer Industry: Healthcare Customer Service

Why consider this job opportunity:

• Salary range of $15-$17 per hour
• Paid training and performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Flexible work-from-home environment
• Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
• Supportive programs for diversity, equity, and inclusion, as well as health and wellness initiatives

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer experiences consistently

• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment from home
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Experience in a remote customer service role
• Familiarity with healthcare products and services
• Strong problem-solving abilities
• Enthusiasm for learning new technologies
• Previous experience in a diverse work environment

#Healthcare #Customer Service #Remote Work #Career Growth #Diversity Inclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.