Customer Care Specialist - Minnesota; Remote

Overview

Employer Industry: Retail

• Salary up to $26.00 hourly
• Performance-based incentives/bonuses available
• Comprehensive benefits including medical, vision, dental, life, and disability insurance
• Merchandise discount and Employee Assistance Program (EAP) resources
• Fully remote work opportunity with a flexible schedule
• Supportive work environment that values employee well-being

• Act as a Brand Ambassador, delivering exceptional service to customers
• Troubleshoot and resolve customer service inquiries via incoming phone contacts
• Provide critical service and product information to ensure customer satisfaction
• Process orders and enter data into the order entry system
• Track customer packages and handle other assigned duties

• 6+ months of experience in a customer service-focused environment (contact center, retail, hospitality, or food and beverage)
• Excellent communication skills
• Ability to work in a fast-paced environment with a high sense of urgency
• Understanding of computer systems and ability to troubleshoot issues
• Capability to maintain a distraction-free home workspace and adhere to a set schedule

• Previous experience in a remote customer service role
• Familiarity with Nordstrom and its customer service standards
• Flexibility to work additional hours during peak times

#Retail #Customer Service #Remote Work #Career Opportunity #Employee Benefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.