Remote Client Success Specialist
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-24
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, HelpDesk/Support
AO Globe Life is expanding and seeking Remote Client Success Specialists to support our growing client base. This fully remote role is ideal for motivated, service-oriented professionals who value flexibility, professional development, and meaningful work.
In this position, you will engage with both current and prospective clients, provide clear guidance on available products, and deliver a high standard of service. With consistent year-over-year growth, AO Globe Life offers strong advancement opportunities within a mentorship-driven environment.
What We Offer100% remote, work-from-home position
Comprehensive virtual training and development programs
Weekly pay with performance-based bonuses
Union contract and representation through OPEIU Local 277
Life insurance coverage, including Accidental Death Benefits
Medical insurance reimbursement
Access to modern technology and digital resources
Leadership conventions, professional conferences, and mentorship opportunities
Performance incentives, including trips and team-building activities
Guide new clients through the onboarding and enrollment process
Provide personalized support and address client needs with professionalism
Develop and evaluate tailored solutions aligned with client goals
Respond to client inquiries in a timely and effective manner
Maintain accurate records and ensure compliance with company and state regulations
Manage appointments and daily schedules to maintain productivity
Support outreach and relationship-building efforts to drive long‑term engagement
Strong written and verbal communication skills
Active listening and problem-solving ability
Ability to adapt quickly in a fast‑paced, remote environment
Comfortable working independently while collaborating with a team
Strong work ethic, reliability, and goal‑oriented mindset
Prior experience in customer service, client support, or sales is helpful but not required. Training and mentorship are provided.
Why AO Globe LifeThis role offers more than remote flexibility—it provides a pathway to long‑term career growth, professional development, and meaningful impact. At AO Globe Life, we are committed to excellence, integrity, and supporting both our clients and our team members.
If you are motivated, growth‑oriented, and ready to contribute to a mission‑driven organization, we encourage you to apply.
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