Customer Service Support - Work From Home
Remote / Online - Candidates ideally in
Rock Hill, York County, South Carolina, 29732, USA
Listed on 2026-01-24
Rock Hill, York County, South Carolina, 29732, USA
Listing for:
Modernizing Medicine
Full Time, Remote/Work from Home
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / Comprehensive training - As a Customer Service Support at Modernizing Medicine, you will:
Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution;
Provide consistent, professional, and high-quality client support to our client base;
Establish procedures to ensure client satisfaction and quality service delivery;
Communicate and collaborate across teams and departments to help resolve issues;
Replicate and document issues for further escalation.
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