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Customer Service Rep CRM System Ecommerce Customer Success Mgr./ CSM

Remote Loyalty Architect — Customer Retention Specialist

Remote / Online - Candidates ideally in
East London, 5201, South Africa
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM System, Ecommerce, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A dynamic e-commerce solutions provider is seeking a Customer Retention Specialist to enhance customer loyalty and reduce churn. This role involves developing multi-channel strategies like Email and SMS, analyzing customer data, and managing loyalty programs to boost customer lifetime value. Ideal candidates will have 1+ years of experience in retention and be comfortable working in a fast-paced, remote environment. Comprehensive benefits and growth opportunities are available.
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