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Client Service & Retention Lead

Remote / Online - Candidates ideally in
Independence, Cuyahoga County, Ohio, 44131, USA
Listing for: Hylant
Full Time, Remote/Work from Home position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Job Description & How to Apply Below
Position: Client Service & Retention Lead - Hybrid Role
An esteemed insurance brokerage based in Cleveland, OH, is seeking a Client Service Manager to oversee client relationships and ensure high service levels. The role involves managing the client renewal process, onboarding new clients, and maintaining a high client retention ratio. Candidates should possess a degree in a relevant field and 3+ years of insurance client service experience. This hybrid position allows for a balance of office and remote work, offering a collegial work environment.
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