Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
Burbank, Los Angeles County, California, 91505, USA
Listed on 2026-01-23
Burbank, Los Angeles County, California, 91505, USA
Listing for:
American Specialty Health
Remote/Work from Home
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Provide exceptional customer service to clients and members;
Answer incoming calls and respond to emails promptly and professionally;
Accurately document and update customer records;
Troubleshoot and resolve customer issues efficiently;
Maintain a positive and empathetic attitude towards customers at all times;
Follow communication procedures, guidelines, and policies;
Demonstrate strong problem-solving and decision-making skills;
Consistently meet or exceed performance metrics and goals.
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