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Ecommerce CRM System Customer Success Mgr./ CSM

Remote Retention & CLV Growth Specialist

Remote / Online - Candidates ideally in
Durban, 4056, South Africa
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, CRM System, Customer Success Mgr./ CSM
  • Marketing / Advertising / PR
    Ecommerce, CRM System
Job Description & How to Apply Below
A fast-growing e-commerce company is seeking a Customer Retention Specialist to maximize Customer Lifetime Value and reduce churn. This remote role requires expertise in developing retention strategies and managing loyalty programs. Ideal candidates will have at least 1 year of relevant experience and be adept with CRM tools and retention metrics. Join us for a flexible work environment, commission opportunities, and pathways for professional growth.
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