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SaaS Customer Success Analyst — Onboarding & Training
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-22
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Enerex
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support, SaaS Sales
Job Description & How to Apply Below
A leading SaaS provider is looking for a Customer Success Analyst to ensure clients have a successful experience with their software. Responsibilities include guiding new customers through onboarding, delivering training, and maintaining documentation. The ideal candidate will have proven experience in a customer-facing role, preferably in SaaS, and excellent communication skills. This position allows for remote work, offers health insurance, paid time off, and opportunities for professional development to foster a dynamic work environment.
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