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Customer Service Rep

Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A leading mortgage services company is seeking a Mortgage Customer Service Advocate to work remotely. This role involves resolving complex customer complaints, requiring strong analytical and communication skills. Candidates should have 3-5 years of experience in a legal complaints environment along with residential mortgage servicing knowledge. The position operates on Pacific Standard Time and offers a competitive hourly wage of $35-$40 plus bonuses.
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