Customer Service Teller

Job Title: Remote Customer Service Teller
Hourly Pay: $17 - $21/hour

Summary: We are seeking a dependable and detail-oriented Customer Service Teller to join our remote team. In this role, you will process financial transactions, respond to customer inquiries, and provide outstanding service from a virtual setting. If you're passionate about helping people and thrive in a fast-paced environment, this is a great opportunity to contribute to an essential and rewarding service.

• Accurately process customer transactions such as deposits, withdrawals, and transfers
• Respond to customer inquiries regarding account information, services, and transactions
• Resolve customer concerns or complaints promptly and professionally
• Recommend banking products and services that align with customer needs
• Maintain accurate records of all transactions and customer interactions
• Ensure compliance with internal policies and applicable banking regulations
• Assist customers with setup and navigation of online and mobile banking platforms

• Previous experience in customer service, banking, or a related field
• High attention to detail and accuracy in handling financial data
• Strong communication and interpersonal skills
• Proficiency in banking software and digital platforms
• Ability to work independently and manage time effectively in a remote environment
• Must have a reliable internet connection and a quiet, dedicated workspace

• 100% remote work flexibility
• Competitive hourly pay: $17 - $21
• Paid training and ongoing professional development
• Flexible working hours, including evening and weekend availability
• Opportunities for advancement in banking and finance
• Supportive and inclusive team environment