Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Monroe, Monroe County, Michigan, 48162, USA
Listed on 2026-01-22
Monroe, Monroe County, Michigan, 48162, USA
Listing for:
Upstream Rehabilitation
Full Time, Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
[Call Center / Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will:
Answer inbound patient calls in a high-volume call center environment, providing assistance billing questions;
Document customer interactions and escalate unresolved issues to the Accounts Receivable (AR) team;
Process payments and set up payment plans;
Build rapport with customers by being courteous and friendly.
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