Defense and Government Travel Consultant II; Experienced -ONSITE Minot AFB ND

The service may sign out after inactivity. This description outlines the Defense and Government Travel Consultant II (Experienced) - ONSITE Minot AFB ND (250000BL) role.

As a travel counselor, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips. You’ll be at the heart of our business, delivering a safe and enjoyable journey for our clients’ traveling employees and ensuring an unforgettable travel experience from start to finish.

Joining CWT means becoming part of a collaborative, global community with a focus on caring for travelers and colleagues. We value a high-performance, high-quality environment supported by leaders who help you succeed.

• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
• Ensure reservations are built according to client standards and preferences
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
• Handle a wide range of bookings from simple to complex, including multi-destination itineraries, ticket exchanges, and complex fares
• Make changes or resolve issues during or before travel assignments, including routine and non-routine work
• Benefit from comprehensive training by experienced colleagues and stay up-to-date via our social intranet

• 3 to 5 years experience working as a Travel Consultant
• Advanced knowledge of Sabre GDS
• A genuine passion for high-quality customer service
• Good verbal and written communication skills
• Strong teamwork skills
• A positive, “can do” attitude; willingness to learn and grow
• U.S. Military experience/certifications may substitute for some requirements

• Hands-on paid training
• Competitive compensation, including shift differentials, referral bonuses, and supplier incentives
• 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
• On-site and home-based positions available
• Flexible working options:
  Full-time, part-time, nights and weekends
• Employee discounts and supplier incentives
• Employee Assistance Program & Employee Resource Groups

• Because this position is directly with our United States Federal Government client, U.S. citizenship is required. Authorization to work in the U.S. is not sufficient. A background investigation including criminal history and credit history will be conducted.
• Due to access to traveler PII and sensitive data, you must adhere to government-required and company information security policies and complete required Information Security and Privacy Act training.
• CWT is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Primary

Location:

Minot AFB

Other Locations:
Minot AFB

Employment type:

Standard

Job Family:
Travel Counselors

Travel:
No

Shift: Day Job

Organization:  & Government

Experience Level: 3 to 5 years

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to protected characteristics. If you need a reasonable accommodation to assist with your job search or application, please contact us with the description of the accommodation requested and the position applied for.