Entry Level Customer Service

We are a leading provider of supplemental and permanent benefit programs, proudly serving over 40,000 unions and associations across North America. For more than six decades, we've focused on helping working families secure the protection they need—through trusted partnerships and personalized service.

• Make and receive calls with members who have requested benefit information
• Schedule virtual consultations and deliver clear, informative presentations
• Guide clients through the enrollment process
• Use basic computer tools to complete digital paperwork
• Ensure quality control and compliance
• Participate in leadership training and professional development

• Strong verbal and interpersonal communication
• Positive energy and a team-first mindset
• Comfortable speaking with individuals and groups
• Customer service or sales experience is an asset
• Ability to build and maintain relationships with clients
• Organized, dependable, and self-driven
• Legally eligible to work in the U.S. or Canada

• 100% remote work setup
• Flexible scheduling and work-from-home freedom
• Weekly compensation plus monthly performance bonuses
• All-expenses-paid annual conventions for top performers (previous trips include the Bahamas, Cancun, and Las Vegas)

Looking for more than just a job? Join a team where your effort is valued, your growth is supported, and your work truly makes a difference.

Apply today and start building your future.