Remote Bilingual Member Service Specialist

A leading service organization is seeking a bilingual Member Service Representative for a remote contact center role. The successful candidate will assist both English and Spanish speaking callers, providing them with information regarding membership and banking products. Responsibilities include answering calls, facilitating communication between departments, and ensuring high-quality service in a collaborative team environment. Ideal candidates should have a customer service background, be detail-oriented, and thrive under pressure, while being part of a supportive work culture.
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