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HelpDesk/Support Customer Service Rep

Hybrid Warranty Claims Specialist

Remote / Online - Candidates ideally in
Cary, Wake County, North Carolina, 27518, USA
Listing for: Cornerstone Building Brands
Full Time, Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
A well-established building materials company is seeking a Claims Representative responsible for managing warranty claims comprehensively. This role demands strong analytical skills and effective communication to ensure customer satisfaction and accurate claim resolutions. The position offers flexible work arrangements, allowing for remote work three days a week while requiring office presence two days. Ideal candidates are detail-oriented, with a background in claims management or customer service, proficient in CRM systems and Microsoft Office.
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