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Remote SaaS Customer Support Specialist; Entry Level

Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listing for: Phiture
Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Customer Support Specialist (Entry Level)
Location: Germany

A growing SaaS company is seeking a Customer Support Representative to join their global team. This role involves responding to customer inquiries via email, processing refunds, and actively improving product knowledge to enhance customer interactions. Ideal candidates should have a strong sense of empathy and be eager to transition into a customer-focused position. The company fosters a diverse and inclusive culture and offers remote flexibility, unlimited holidays, and opportunities for personal and professional development.
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Position Requirements
Less than 1 Year work experience
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