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Customer Service Rep Customer Success Mgr./ CSM

CX Strategy & Customer Insight Lead

Remote / Online - Candidates ideally in
Texas, USA
Listing for: Edenred Italia S.r.l.
Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global company in customer services is seeking a Customer Experience Specialist to enhance client interactions and satisfaction. You will lead research to gather customer feedback, analyze experience metrics such as NPS and CSAT, and drive initiatives to improve service quality. The ideal candidate will manage projects in collaboration with various teams and promote a customer-centric culture. This is an exciting opportunity to thrive in a dynamic, multicultural environment.
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