Work From Home Customer Service Representative
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM -
Sales
Bilingual, Customer Success Mgr./ CSM
Work From Home Customer Service Representative
We are looking for a motivated and customer-focused Work From Home Customer Service Representative to assist clients with their insurance needs. You will provide product recommendations, ensure a seamless customer experience, and work independently while meeting sales and service goals. This role is ideal for individuals who are goal-oriented, self-driven, and eager to develop their careers in a growing industry.
Responsibilities:
- Handle inbound and outbound customer interactions related to insurance products.
- Provide accurate information and recommend suitable insurance solutions.
- Maintain organized records of client interactions and follow up as necessary.
- Achieve sales and customer service goals while working remotely.
- Participate in ongoing training to improve product knowledge and sales techniques.
Requirements:
- Strong communication and problem-solving skills.
- Self-motivated and able to work independently.
- Access to a reliable internet connection and a quiet work environment.
- Must obtain necessary insurance licensing (candidates are responsible for licensing costs).
- Previous experience in customer service or sales is preferred but not required.
How to Apply:
Submit your resume along with a cover letter explaining why you would be a great fit for this position. Applications without a cover letter will not be considered.
What sets you apart from other candidates, and how will your skills and experience contribute to success in this role?
Are you willing to get licensed in life insurance?
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