Remote Associate Customer Service Representative

Pay $17.00 / hour

Employment type

Full-Time

Req#: 4pUCP1rqc Kp7

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A Prospective candidates will have the opportunity to join a leading technology company that is improving the insurance claims process for millions of people. Employer's award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish. Candidates will have access to exceptional support, top-notch training, and world-class Net Promoter and Employee Engagement Scores.

Job Duties:

- Process in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims
- Work primarily with Claims Adjusters from the nation's top insurers
- Ensure that all vehicle information is entered into the system completely and accurately
- Communicate the vehicle value from the database to the caller
- Adhere to attendance, production, quality, and other metric standards

Qualifications:

- No prior insurance or automotive experience required
- High school diploma or equivalent
- 1-2 years prior customer service experience required
- Strong verbal and written communication skills
- Self-motivated with attention to detail
- Possess a positive attitude and desire to provide outstanding customer service
- Strong technical aptitude
- Ability to work independently
- Quiet and professional home work environment free of distractions
- High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)

Additional Information:
- Starting wage is $17.00 per hour, plus eligibility for monthly incentives and annual company bonus dependent upon performance
- This opportunity requires no selling or collections, benefits available from day one, and promotional opportunities within 6 months dependent upon performance.

CCC Information Services powers digital transformation for the insurance and automotive industries with our AI, IoT, and workflow solutions.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility or .

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

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