Customer Service Representative; Bilingual English​/Spanish

Amaya Premier Agency Inc. Customer Service Representative (Bilingual English/Spanish) Fort Worth, TX
· Full time Apply for Customer Service Representative (Bilingual English/Spanish)

Licensed Customer Service Representative

Maria Amaya Allstate Agency has been recognized as top 100 agents in the entire nation for both growth and customer satisfaction, we want to grow even more!

This position offers a competitive base salary + commissions + bonuses + benefits including health care options. Agents earn around $50-80,000 per year on average. However, our top Agents earn $100,000+. This is a remote position.

You will receive outstanding training and support and provided every resource necessary to be successful.

Maria Amaya’s number one goal has always been to take care of those on our team, and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction with our team. This experience starts with our Agents who help welcome new clients to our agency family.

As a part of our team, your job will be to help the customer secure the best policies with appropriate coverages to protect them in their family if something were to happen. In other words, you will become a trusted advisor.

Inside Sales Representative (Bilingual English/Spanish)

$17/Hour
Full Time + commissions & bonuses

Medical/Dental/Vision/Life Insurance & 401k + 401k matching.

Vacation/Holiday Pay

Maria Amaya Allstate Agency has been recognized as top 100 agents in the entire nation for both growth and customer satisfaction.

We want to grow even more!

We are now accepting resumes for Inside Sales Representative for our agency in Fort Worth, Texas.

General responsibilities for Customer Service Representative are but not limited to:

Primary responsibility is to contribute in company's growth by generating leads from existing customers.

Manage large amounts of incoming calls-Replying to customers emails
-Check and complete fax requests
-Returning voicemails - Processing changes on existing customer's policies
- Upselling coverages-Generating sales leads from existing customers
- Taking payments-Handle customer complaints, provide appropriate solutions and alternative; follow up to ensure resolution

You will receive outstanding training and support and provided every resource necessary to be successful.

Maria Amaya’s number one goal has always been to take care of those on our team, and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction with our team. This experience starts with our Agents who help welcome new clients to our agency family.

1 Year of Customer Service and phone handling experience preferred.

Here is the ideal candidate... Someone who has a great and positive attitude, outgoing personality, has stellar computer skills, the ability to multi-task, who works well with their peers, and those who have a true passion for helping others.

If the character traits referenced above do not reflect you, please do not apply.

We challenge ourselves to be the best. We take great care of our 13,000 clients and need a great team to ensure that we deliver the Good Hands promise to our clients each and every day.

Want to learn more about working with one of the top insurance agencies in the country?

Email me your resume and let's talk!

Job Type: Full-time

Salary: $17.00 per hour

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

COVID-19 considerations:

Customers are highly encouraged to conduct business over the phone so retail foot traffic is extremely minimal. All customers must wear masks when they arrive.

Experience:

• Customer service: 1 year (Required)

Language:

• Both English & Spanish? Any other Languages (Required)

License/Certification:

• General or Personal lines Property & Casualty License (Preferred)

Work Location:

In Person 1000 Forest Park Blvd Suite 402 Fort Worth tx 76110