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FULLY Remote Customer Service Representative; Entry-Level

Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: AO Globe Life
Full Time, Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 100000 USD Yearly USD 60000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: . FULLY Remote Customer Service Representative (Entry-Level)
Location: Town of Poland

. FULLY Remote Customer Service Representative (Entry-Level)
Now Hiring:
Remote Customer Service Representative (Entry-Level)

Company
:
Globe Life AO
Job Type
:
Full-Time or Part-Time
Location
:
Remote – U.S. Based Only
Compensation
: $60,000–$100,000+/year (base pay + bonuses)
Experience Required
:
None – Comprehensive Training Provided
Start Date
:
Hiring Immediately

About the Opportunity

Are you ready to launch a rewarding career with long-term potential—all from the comfort of your home?
Globe Life AO
, a respected leader in the supplemental insurance industry for over 65 years, is seeking driven and enthusiastic individuals to join our fully remote team as Entry-Level Customer Service Representatives
.

Whether you’re a recent graduate, making a career change, or seeking flexible remote work, this position offers an excellent opportunity to build a career with purpose and growth.

Position Overview

As a Remote Customer Service Representative, you will serve as the front line for client support. Your primary role will be to assist clients with understanding their benefit options, answer policy-related questions, and provide solutions that meet their needs. You’ll be trained to manage incoming communications, conduct virtual consultations, and maintain accurate records—all from your home office.

Key Responsibilities
  • Handle inbound calls, emails, and chat inquiries in a professional and timely manner
  • Explain insurance benefit options and answer coverage-related questions
  • Assist with policy updates, claims information, and general client concerns
  • Build strong relationships with clients through high-quality customer service
  • Maintain and organize client documentation using our digital tools
  • Conduct virtual meetings and consultations with prospective and existing clients
  • Meet personal and team-based performance goals
Ideal Candidate Profile
  • No previous experience required—just a willingness to learn
  • High school diploma or equivalent (college students/grads welcome)
  • Strong verbal and written communication skills
  • Proactive, self-motivated, and able to work independently
  • Comfortable using technology platforms such as Zoom, email, and CRM tools
  • Must be 18 years or older and authorized to work in the U.S.
  • Professional attitude, time management, and organizational skills are key
What We Offer
  • Remote Flexibility – work-from-home with no commute
  • Immediate Hiring – Fast interview and onboarding process
  • Weekly Compensation – Includes base pay and performance bonuses
  • Residual Income Potential – Build long‑term earnings through renewals
  • Flexible Hours – Full‑time and part‑time schedules available
  • Career Development – Promotions based on performance, not tenure
  • Union-Backed Benefits – Including life, health, and retirement plans
  • Incentives & Travel Opportunities – Performance-based trips and bonuses
Why Join Globe Life AO?

We are a mission‑driven organization committed to protecting working families through insurance services. Our team culture is supportive, growth‑oriented, and built around empowering you to succeed. If you’re looking for a stable opportunity that offers flexibility, financial potential, and career growth, you’ll find it here.

Related Job Titles
  • Customer Service Representative | Client Support Specialist | Benefits Advisor
  • Remote Customer Support | Virtual Sales Representative | Entry‑Level CSR
  • Work From Home Jobs | Remote Insurance Jobs | Immediate Hire Customer Service
Ready to Take the Next Step?

Click Apply Now
, and one of our hiring team members will contact you within 24–48 hours to schedule a virtual interview. Don’t miss this opportunity to join a fast‑growing company and start a meaningful career from home.

Are you willing to get licensed in life insurance?*

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