Customer Success Manager II

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud‑based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and a data company, all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people‑centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely worldwide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

The Customer Success team at Planet is seeking a new Customer Success Manager to maintain relationships with customers in our growing EMEA Defence and Intelligence segment. Your mission will be to act as our main point of contact and trusted advisor for our customers during their time with Planet and focus on client retention.

• Act as the main point of contact and trusted advisor for EMEA Defence and Intelligence customers.
• Focus on client retention and help drive value realization.
• Maintain a human‑centered approach and help customers realize return on investment.

• Self‑starter, creative thinker, and great communicator.

Europe – Remote

Remote

• manager
• software