Customer Success Lead — Scale Adoption & Retention
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-22
New York, New York County, New York, 10261, USA
Listing for:
Brex Inc.
Full Time, Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
An innovative fintech firm in New York is seeking a Manager of Customer Success to lead and develop a high-performing team, ensuring excellent customer engagement and retention. You will manage performance metrics and collaborate closely with various teams to enhance the customer journey. The ideal candidate has over 5 years of experience in customer success and a passion for building strong customer relationships.
A hybrid work environment is offered, with flexible remote work options available.
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