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Director, Customer Success – NA; Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-22
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Hitachi ABB Power Grids
Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
A leading technology firm is looking for a Director of Customer Success Management to oversee customer support operations across North America. This remote role involves leading a team of customer care professionals, enhancing service delivery, and driving customer satisfaction improvements. Candidates should have a relevant bachelor's degree and 5-7 years of experience in customer service, including leadership experience. Proficiency in CRM software is essential.
Apply today for an opportunity to influence customer experiences positively.
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