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Customer Success Manager - Lead Ops & Insights; Remote
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-22
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
VitalSource Technologies LLC
Full Time, Remote/Work from Home
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading digital content delivery company is hiring a Manager, Customer Success to oversee team development and performance metrics. This role involves analyzing data, improving operational workflows, and enhancing customer engagement. Applicants with 4+ years of relevant experience and a Bachelor's degree are preferred. The position supports strategic goals and engages with customers to enhance their use of tools. A strong understanding of Salesforce and Excel is key for success in this position.
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