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Remote-First Director, Customer Experience

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: ClarityPay
Full Time, Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 130000 USD Yearly USD 120000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Remote-First Director, Customer Experience and Growth
A leading fintech company is seeking a Customer Service Director to oversee the operations of the customer service team. This remote-first role focuses on ensuring high-quality interactions and driving improvements in customer satisfaction and retention. The ideal candidate has 8–10 years of leadership experience in customer service and is skilled in managing large service teams. This position offers competitive compensation and numerous benefits.
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