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Remote Bilingual Support Specialist; EN/FR
Job Description & How to Apply Below
A leading staffing and consulting firm in Toronto is looking for a dedicated Digital Customer Support Agent for a three-month contract, potentially extendable. Responsibilities include managing guest care tickets and training new team members. Candidates should excel in communication, be technology-savvy, and fluent in English and French. Weekend and overtime availability is required. The role emphasizes meeting performance metrics like customer satisfaction and ticket resolution.
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