Customer Service Representative Administrator - US Remote

Employer Industry: Technology and Communications

• Salary up to $45,760
• Incentive bonus plans available
• Comprehensive medical, dental, and vision benefits
• 401K with company match and employee stock purchase plan
• Generous paid time off and 10 paid holidays
• Opportunity to work in a supportive and community‑focused culture

• Maintain account orderliness and ensure field agents are assigned to each account
• Update designated accounts with new information received from clients
• Communicate escalated information to clients or supervisors as needed
• Facilitate the successful recovery of assigned collateral using a centralized dashboard
• Demonstrate basic product and service knowledge while initiating required actions

• High School Diploma or GED
• Minimum of 2 years of customer service and account management experience
• 2+ years of experience with collateral repossession preferred
• Strong phone skills with the ability to give clear and concise direction
• High level of experience using G‑Suite, MS Office, and related applications

• Collections or credit experience would be beneficial
• Detail‑oriented with strong multi‑tasking and organization skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.