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HelpDesk/Support Technical Support Customer Service Rep

Remote Field Service Customer Support Specialist

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: TEKsystems
Remote/Work from Home position
Listed on 2026-01-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14.25 USD Hourly USD 14.25 HOUR
Job Description & How to Apply Below
A leading staffing and IT services provider is seeking a Customer Service Representative (Field Service) in Grand Rapids, MI. This hybrid position emphasizes exceptional customer service skills and requires candidates to be local for training and occasional office visits. Responsibilities include managing warranty services, coordinating with field technicians, and ensuring quality standards. The pay rate is $14.25/hr, with various benefits including medical and 401(k).
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