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Customer Service Rep

Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A mortgage and real estate company is seeking a Mortgage Customer Service Advocate to work remotely. In this role, you will handle complex customer complaints, ensuring compliance with federal and state regulations. The ideal candidate will have 3-5 years of experience in legal customer complaint environments and residential mortgage servicing. You'll need strong analytical and communication skills, along with the ability to work during Pacific business hours.

Competitive pay between $35-$40/hour plus bonuses.
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