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Remote Inbound CSR; Junior — Tips Line & Research

Remote / Online - Candidates ideally in
Pocatello, Bannock County, Idaho, 83204, USA
Listing for: IronMountain Solutions
Remote/Work from Home position
Listed on 2026-01-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Remote Inbound CSR (Junior) — Tips Line & Research
A leading solutions provider is searching for a motivated Jr Customer Service Representative. This fully remote role, which requires proximity to the PIV office for equipment pickup, involves managing incoming calls and online tips. Ideal candidates should have over three years of call center experience, strong multitasking abilities, and excellent communication skills. The role includes responsibilities in documenting and assessing tips related to potential criminal activities, providing proactive support, and improving processes for greater efficiency.
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