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Customer Service Rep HelpDesk/Support

Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading mortgage services company seeks a Mortgage Customer Service Advocate to handle escalated customer complaints. The role includes researching and resolving issues while ensuring compliance with regulations. Candidates must possess 3-5 years of experience in a legal customer complaint environment and strong communication skills. The position allows for remote work but requires availability during Pacific Standard business hours. Competitive compensation is offered, along with comprehensive healthcare plans and other benefits.
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