Sales Support Project Manager

Why consider this job opportunity

• Salary up to $103,000
• Annual incentive potential of 7.5%
• Opportunity for career advancement and growth within a globally recognized brand
• Work with cross‑functional teams and innovative technology to enhance customer experience
• Supportive and inclusive company culture focused on continuous learning and improvement
• Flexible remote work opportunity within the United States

• Provide guidance to customers and partners to ensure accuracy of equipment, parts, and processes
• Research and resolve customer issues to expedite service and installations
• Communicate project status to all relevant stakeholders to keep them informed
• Capture customer feedback using advanced database tools to enhance service performance
• Manage installation scheduling and asset removals to meet customer expectations

• Bachelor’s Degree preferred or equivalent work experience
• 2–3 years of experience in project management or a related field
• Strong influencing, leadership, and communication skills
• Problem‑solving and critical thinking abilities with attention to detail
• Experience with technical software applications (e.g., SAP, Salesforce, Excel)

• Familiarity with service fulfillment and customer care systems
• Proven ability to present effectively and manage processes

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