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Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
A leading mortgage services company is seeking a Mortgage Customer Service Advocate to join their remote team. In this role, you will handle escalated customer complaints, ensuring effective resolution and maintaining high service standards. Candidates should possess 3-5 years of experience in a legal customer complaint environment, preferably with a background in residential mortgage servicing. The company offers a robust benefits package, including healthcare and 401(k) matching.
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