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Senior Complaints & Escalations Specialist - Remote

Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A major financial institution is seeking a Senior Complaints Coordinator to provide exceptional customer service while working from home. The role involves problem-solving customer issues, advocating for clients, and guiding associates in complex situations. Candidates should have at least 3 years of customer service experience and a high school diploma. This position offers the flexibility of remote work and resources to ensure success, making it ideal for individuals dedicated to exceptional customer care.
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Position Requirements
10+ Years work experience
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