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Remote SaaS Customer Success Manager Adoption

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: TixTrack
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Remote SaaS Customer Success Manager — Growth & Adoption
Location: New York

A leading ticketing solutions provider is seeking a Customer Success Manager to manage customer relationships and drive product adoption. The role is fully remote, ideally suited for candidates from New York, New Jersey, or Connecticut. Responsibilities include onboarding, ensuring customer satisfaction, and collaborating with internal teams. Candidates should have a solid background in customer success, ticketing products, and strong communication skills.

The position offers a competitive salary range of $80,000 - $110,000 and comprehensive benefits.
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