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Technical Support HelpDesk/Support Customer Service Rep

Remote SaaS Customer Success Manager - Americas

Remote / Online - Candidates ideally in
Coos Bay, Coos County, Oregon, 97458, USA
Listing for: Customer.io
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company is looking for a Customer Success Specialist to work remotely in a flexible schedule. The ideal candidate will have 2–3 years of experience in Customer Success or Technical Account Management, be comfortable interacting with customers via email and video calls, and possess strong problem-solving skills. Responsibilities include triaging customer tickets, diagnosing issues, and giving best practice advice.

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