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Customer Service Rep HelpDesk/Support Technical Support

Remote Customer Resolution Specialist

Remote / Online - Candidates ideally in
Sandy Springs, Fulton County, Georgia, USA
Listing for: First American
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 23.37 - 31.15 USD Hourly USD 23.37 31.15 HOUR
Job Description & How to Apply Below
A leading mortgage services company is seeking a Customer Resolution Specialist in Sandy Springs, Georgia. This role involves addressing escalated customer inquiries via phone and email, ensuring thorough research and resolution of issues while maintaining detailed documentation. Candidates should have at least 5 years of related experience, strong communication skills, and a proven problem-solving ability. The company offers a salary ranging from $23.37 to $31.15 per hour and emphasizes a commitment to diversity and inclusion.
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