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Technical Support

Remote Engagement Manager — Public Safety & Customer Success

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Out in Science, Technology, Engineering, and Mathematics
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A technology firm is seeking an Engagement Manager who will enhance customer satisfaction and success within public safety agencies. This role involves training, monitoring usage metrics, and advocating for the customer within the organization. Candidates should have over 3 years of relevant experience, especially in emergency communications. The position allows for remote work within the United States, promoting a collaborative environment focused on ensuring optimal customer value from the Prepared platform.
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