Senior Complaints & Escalations Specialist - Remote

A leading financial service company is seeking a Senior Complaints Coordinator for a remote role to manage customer complaints and enhance service resolutions. The ideal candidate will have strong customer service skills, effective communication, and the ability to problem-solve complex issues. Qualifications include a High School Diploma and relevant experience in customer service and fraud management. This position offers the flexibility of working from home with the obligation to report in-person as needed.

A solid understanding of Google Suite and Microsoft Office is essential.
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