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Client Relationship Manager Customer Success Mgr./ CSM

Senior Member Relations Concierge — Remote

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 87700 - 100100 USD Yearly USD 87700.00 100100.00 YEAR
Job Description & How to Apply Below
A financial services provider is looking for a Sr Associate in Member Relations to ensure excellent service experiences for high-performance clients. Responsibilities include managing member inquiries, monitoring membership workflows, and supporting product teams. The ideal candidate will have strong communication, time management skills, and an understanding of the luxury market. This role is remote with a salary range of $87,700 - $100,100 annually.
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Position Requirements
10+ Years work experience
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