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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Policy Activation & Customer Outreach Specialist

Remote / Online - Candidates ideally in
McKinney, Collin County, Texas, 75069, USA
Listing for: CALIBRE
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading insurance company located in McKinney, Texas is looking for a GCCS Outbound Specialist to handle both inbound and outbound calls, ensuring policyholder satisfaction. The ideal candidate will have strong customer service skills, be proficient with computers, and possess good communication skills. Responsibilities include welcoming new customers, assisting in completing paperwork, and collecting initial policy premiums. The role requires heavy phone usage, with shifts from 5 pm to 9 pm.

Opportunities for remote work are available.
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