Remote Healthcare Customer Support Agent

We are seeking a Remote Healthcare Customer Support Agent Representative to join our team at HCO Behavioral Health. As a key member of our customer support team, you will be responsible for providing exceptional support to our healthcare clients and patients. This is a remote position, allowing you to work from the comfort of your own home.

• Respond to customer inquiries via phone, email, and chat
• Assist customers with account setup and troubleshooting
• Provide guidance on healthcare products and services
• Escalate complex issues to the appropriate team members
• Maintain accurate records of customer interactions

• Previous experience in customer support or healthcare industry
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Microsoft Office and CRM software

• Empathy and compassion for customers
• Attention to detail
• Ability to work independently
• Strong organizational skills
• Adaptability and flexibility

If you are passionate about providing top-notch customer support in the healthcare industry, we want to hear from you. Apply now to join our team at HCO Behavioral Health as a Remote Healthcare Customer Support Agent Representative.